What am I
Submitted by Anonymous on Wed, 06/04/2008 - 06:02
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Someone asked me, "So, what are you?"
"A technical writer."
"Eh, and what’s that?"
I realised that the noun phrase technical writer does not in itself mean anything at all unless it is described through attributes. So, what are these attributes that describe a technical writer. These:
- A technical writer understands what is being documented. The writer takes on the role of the reader, and learns everything that a normal reader would know, or want to know. The writer has domain knowledge and product knowledge.
- A technical writer has a flair for words, but neither sends the readers scurrying for a dictionary nor regurgitates all the knowledge gleaned from research. The writer documents only that much information as is needed by the readers, and does so in a no-nonsense, matter-of-fact manner. The writer knows the target audience well enough to be able to include some items of information and leave out some others. The writer engages in a dialogue with the reader, not in a monologue that showcases the extent of the writer’s knowledge.
- A technical writer takes ownership of documents, but is so self-effacing that no one can tell who wrote the document. The writer sets aside the individualistic streak and follows a straitjacketed style guide. The writer knows and believes in the concept of uniformity.
- A technical writer works smart. The writer knows the tools of the trade and leverages them. The writer is constantly in tune with emerging trends in authoring, and incorporates them in the work.
If I were to summarise, I would say that a technical writer is a language expert who understands the domain and product, has no problems with non-visibility, and makes intelligent use of tools and techniques to produce documents that make a reader go, "Ah, I see".
What say?
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Hi Anandita Ur’s someone
Hi Anandita
Ur’s someone reply “Eh, and what’s that?” is not unusual, as it happened to me also.
The reply also sounds as an unpopularised profession in the global corporate world.
This also happened to me. This happened when I was buying my NEW Vehicle. The Agent or the Representative in the Showroom asked me the details to fill in the application form. As he was asking me the details like name, address…etc
Here came the Designation. Designation madam…I gave back the ans as Technical Writer. Till then he was just writing, putting his head down, close to the paper, he immediately lifted his head and starred at me. I know he was finding it unusual. I repeated it as Technical Writer. Then his immediated next q was: is it an Software Company?
Cheers,
Chaitra
About the Designation
Hi,
This is the common issue with all the Tech Writers. The designation sounds more clerical as you have 'Writer' in the post. Currently, the naming convention or the designation is revised in most of the IT industries. Calling yourself as a TW will not sound the same or confuse people if you tell them the below mentioned designations.
Prevailing Designation --- Recommended Designation
==========================================================
Junior Technical Writer = Associate Information Developer
Technical Writer = Information Developer
Senior Technical Writer = Senior Information Developer
and so on....
So its better if you call yourself as a Information Developer..I hope I have cleared your doubt to some extent.
Rgds,
Vinit
vinitmuns@gmail.com
A writer through and through
I'd like myself to be called a technical writer. I write, therefore I am. I have never had any doubts on that score.
Cheers :)

Anindita
(http://writing-technical.blogspot.com)
Designations and Meanings
I don't think there is anything clerical about it. To me, "Information Developer" would mean anyone who develops information. I personally don't think this is a very appropriate designation for a technical writer. Of course, companies come up with quite interesting names for designations over a period of time (like Chief Mentor, Customer Service Evangelist etc.)
On the other hand, the designation "technical writer" is very straight. Personally, I have had no difficulty explaining my designation to people who do not know what it is. When they ask about the designation, I just tell them that I am someone "who writes help documentation and maintains some project documents when a software is being developed," and I give examples of Word or Excel and their help menus.
- Manu M. Varghese
Designations and Meanings
I do agree with Mr Manu M. Vargese and strongly feel that "Technical Writer" is as appropriate as it can get.
Depending on the industry you work (write documents) for, you can elaborate and cateogrize on the same to your prospective employers.
Most IT companies refer to us as Technical Writers, and I think that is accurate.
Once you get the kind of job you want, its the content and work you do that is important, the designaion is a means of identification.
If someone is confused by who or what a technical writer is...well there's wikipedia :)
http://en.wikipedia.org/wiki/Technical_writer
Thanks,
Rose.
Some futuritic designations
Technical Writer is not a totally correct title. There can be some futuristic variables to it
- Product Documentation Specialist
- Knowledge Trapturer (trap + capture)
- Knowledge Publisher
- Knowledge Developer
You can also say "Content
You can also say "Content Writers" or "Content Analyst"
Few more TW titles
Nowadays, technical writers wear colorful hats:) So we are considered as:
Information Architect
Usability Analyst
Documentation Engineers
and so on...
VaishVijay (Indian TW working in Kuala Lumpur, Malaysia)