Background Verification or an Attrition Pill
Submitted by Anonymous on Tue, 10/26/2010 - 12:30
I appeal to all my dear writer friends to be patient till you read the end of this mail and then may reply whatsoever. The reason for writing this mail is to put forth few real excerpts and insights that we face and come across in our professional life. Please note that this is not to hurt anyone but to understand where we are in terms of developing our nation as a whole.
This blog is with respect to live incidents that we might have observed in our companies and the sad state of victims who have undergone mental trauma as never before. India as a country produces one of the largest number of qualified graduates in the world, without having a proper platform to provide jobs to all of them. Although the global economy is booming and the venture of IT industries has been taking place in our country, there is still a significant gap between the rich and poor and the level of inflation and per capita income is far less when compared to other developed countries.
Every parent hopes that their child should secure below 5 ranks in school, secure a professional seat in IIT/NIT and then get recruited in top companies. But sadly, due to the competition and various other factors only a fraction of very talented gets their ambitions worth with a lot of brilliant kids left behind. Unfortunately, they get admitted in mediocre colleges, perform well and then again hope to be with the best of companies. Sadly, their hopes will still be in wait list because the top companies would only go by the top college names for recruitment. For example, I remember of an incidence wherein a Civil Engineering graduate from a top college was preferred over a talented Comp Sc. Engg graduate from a mediocre college for an IT job. What really hurts many of us is that many companies advertise themselves as “Equal Opportunity Employer”. This is something like feeding a non-desirable food to a person while on the other hand snatching whatever the available food from the hungry aspirant.
The existence and success of SME (Small and Medium Level Enterprises) getting in competition with the top employers was due to the hard work and burning desire of these rejected lot, who went on to prove that they were in par with the technology matters of the top employers. The only drawback with SMEs is that they don’t have the investment to be branded in comparison to their top level peers.
Getting ahead in our discussion, there will be instances when some of the bright individuals get influenced by the pay and offerings of top employers and inspire to become a part of them. The eyebrows again gets raised in this case, as the top company management starts to question on the existence of the aspiring candidate’s unpopular previous company. While some of the qualified resumes get rejected due to poor professional background, some get short listed and face the ire of the management until some time.
Coming to the crux of the blog, I have seen qualified people to manipulate their experience in ambition of achieving a suitable position in top companies. While the company’s management and most of you may think that this is unethical, I feel there is nothing wrong in doing so; if at all the candidate can surpass all the rounds with flying colors. Imagine the sad state of our country and the background of the deserving candidate aspiring for a job. As a country, we are attached with lot of family sentiments and burden of carrying the family lies in the hands of aspiring candidates. If you have ever observed even the Government organizations only asks to produce police verification certificate and does not care about professional experience, which is cent percent right because we need a sincere candidate who has no criminal atrocities against him.
In today’s world, companies can manipulate themselves before the client by saying that they have world class facilities, highly experienced resources and technologies which in reality may only be 50% correct. Especially, in BPO sector we know that how people live dual personalities in a day, an Indian by day and an American by night. Why is there a deviation of rule between the employers and employees, when former is trying to get business while the latter is trying to earn a livelihood? If an employee exaggerates his experience, he is fired immediately but if an employer exaggerates its profile, can they be denied a project right away. I remember of instances wherein less-productive employees were given training and all sorts of backup to improve their performance, but the same company fired many of productive and talented people just because their verification proved to be wrong. If you were to see, in both the cases there is a substantial wait time and waste of money. The project gets delayed because of losing prospective employees and feeding the non-productive employees unnecessarily. Many companies may argue that by training less-productive employees the attrition is under control, but the real measure of checking attrition lies in retaining pure talent. Can such counter mechanisms of attrition bringing revenue to the company? Background verification for professional experience should be stopped, if you were to retain pure talent. As we say in cricket, “Form is temporary, class is permanent”. The talented are class players.
As a developing nation, we should only have in mind that any person who is talented and helping the company, business and economy grow are the real employees. I end this note with a great saying by India’s celebrated entrepreneur JRD Tata – “I don't want India to be Economic Super Power, but I want India to be a Happy Nation”.
While I firmly believe that background verification for checking criminal and police records is mandatory, there no need for background verification in professional experience. At the end of the day only productivity, quality and loyalty matters for a candidate. All other attributes are just wings without feathers.
Thank you all for reading my blog.